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Security

How your money, data and accounts are protected on Flameix. Everything important to know.

What we do for you

TLS encryption

All traffic goes over HTTPS with TLS 1.3 — impossible to intercept

PCI-DSS payments

Payment data is not stored on Flameix servers, it is passed directly to the processor (Sber / Tinkoff / Stripe / etc)

Encrypted credentials

Account login/password are encrypted at-rest. They are decrypted only when shown to you (after payment)

Audit logging

Every credentials disclosure is written to an audit log — we know when and to whom data was shown

KYC/AML compliance

Sellers with turnover over 5000 RUB/month must pass KYC. Suspicious transactions are flagged automatically

Dispute protection

A 7-day window for a refund on a confirmed dispute. 100% refund

What you should do

  • Never share your email/account passwords with anyone
  • Use unique passwords for each service
  • Enable 2FA where possible (but not on purchased accounts in the first 7 days)
  • A suspicious Telegram account messaging on behalf of Flameix? Check — we only write from @tmagifts_support
  • Do not pay outside the platform — only protected deals via Flameix

Suspicious actions

Sending card details in chat Never

Flameix does not request card details outside checkout forms

Sending a passport scan by email Never

KYC is done through a secure form at /profile/me/kyc

Following a link from the seller Careful

Check the URL — it must be only tma.gifts. Mistyped domains = phishing

Installing an .exe from the seller Never

A digital item does not require an .exe to activate

Starting a screenshare for activation Careful

Only if the seller asks to show a specific error. Never give control

Spotted fraud?

If a seller asks for something suspicious or you received a phishing email — report it to us:

Bug Bounty

In development

Found a vulnerability? Report it to security@tma.gifts or via security.txt. Monetary rewards for critical/high CVEs will launch before the public release.

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